FAQs

Online Orders

Please contact us at info@corepret.com and we will work to problem solve the matter.

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• Afterpay

Please email us at info@corepret.com with your size and we will be more than happy to let you know when the size is expected back in stock. Alternatively, if your size is no longer in stock, or we do not stock your size, please email us at info@corepret.com and we may be able to work on a garment just for you.

If you would like to return an item, please email info@corepret.com within 7 days of receiving your Coreprêt online order. Please outline your reasons for the return. 

Returns Policy;
If you would like to return an item, please email info@corepret.com within 7 days of receiving your Coreprêt online order. Please outline your reasons for the return and read our returns policy below.

Please note face masks cannot be returned due to hygiene reasons.

Returns Policy

All items must be returned in original condition to secure a full refund.

We are unable to accept returns of used or customer damaged goods or worn or washed items.

If we receive a return that does not meet our return standards, we will not process your return.

Any item that is returned without prior communication will not be processed.

Unfortunately all return shipping costs are your responsibility unless the original item was incorrect or faulty. If this is the case we will supply you with a return slip and barcode to be printed and attached by you. Once the parcel is received we will refund your purchase, including shipping.

The responsibility of your return lies with you until Coreprêt receives it. We recommend you use a tracked package to prevent any unnecessary damage to the parcel

For orders within Australia and New Zealand we offer shipping for a flat rate of $10. For all international orders, we offer shipping at a flat rate of $30.

Within Australia and New Zealand it can take between 4-6 working days (please note for rural Australia it may take up to 10 working days). For the rest of the world it can take between 6-14 working days. If you would like your ASAP, please get in touch at info@corepret.com to see if we can help your order arrive in time.

We are partnered with Sendle, a certified B-Corp and carbon neutral delivery service and Australia Post.

Product Questions

To care for your hemp/silk Monday Pants we recommend gentle machine wash on cold or hand wash. It is dry-cleanable, but please seek eco-friendly providers where possible such as Laundry Box, a Melbourne based, chemical free dry cleaner. Do not bleach and avoid harsh chemicals. Line dry in shade and low iron on reverse. 

We have inlcuded care guides on each product page, under the tab 'Fabric' for further information.

For anything else please refer to our Care Guide

Selected styles in our Weekly Essential range are made to order. This means each piece is made individually for you once you order them. We make these pieces in house and it takes approximately 5 – 20 business days to make and dispatch your order. Once your order is ready to go, you will be notified via email with shipping and tracking. 

To read our full Order Terms please press here

Selected styles in our Weekly Essential range are Pre Order. This means the style is open for a specific window of time and we will produce a limited range of sizes. Once orders close, or sizes have been exhausted, we commence production and the arrival date will be advised on the product page. Once your order is ready to go, you will be notified via email with shipping and tracking.

Please note when purchasing Made to Order and Pre Order items, the full purchase price is charged at the time of purchase. No further charges will be applicable.

Sizing is available on each product page and on our Size Guide.

If you are still unsure of which size would be the best for you please contact us at info@corepret.com

'How To Measure' Guide

Bust: Measure the circumference of your chest. Place one end of the tape at the fullest part of your bust, wrap it around (under your armpits, around your shoulder blades, and back to front) and where the tape meets is your measurement. 

Waist: Measure the circumference of your waist. Use the tape measure to circle your waist (like you would a belt) at your natural waistline, which is located above your belly button and below your rib cage. Ensure you are relaxed to get an accurate measurement. 

Hips: Measure the circumference of your hips. Start on one side of your hip and wrap the tape measure around your rear and to your other thigh, make sure the tape is over the largest part of your bottom, and ensure the tape is level. 

Leg length: This is the distance from your waist to the bottom of your ankle. 

Body Length: This is from your shoulder to the bottom of your ankle. Please note the Wednesday Dress body length was measured from the upper part of the chest, as the straps can be adjusted. 

Sleeve Length: This can be a hard one so get help for this. Start at the sleeve head, which should be the top part of your shoulder (relaxed) and then measure down your arm to your wrist. Someone maye have to do this for you so get can get an accurate measurement

Our production processes have been updated with the launch of our new permanent range -  Weekly Essentials

As we continue to produce inhouse for any of our Made to Order or custom pieces, we have now paired with local ethically aligned factories to produce limited run units, allowing us to meet demand whilst maintaining agency over our production line and ensuring no products go to waste or are overproduced.

Some of our production facilities include; Belle Marc based in Sydney, New South Wales, where our Monday Pants are made and Vanessa Gullone and her team produced our Tuesday Short and Wednesday Dress, they are based in Heidelberg West, Victoria.

All of our made-to-order and custom pieces come to life at Coreprêt HQ in Geelong, Victoria.

About Coreprêt

Coreprêt’s HQ is based in Collingwood, Victoria.

Yes we do! When designing your garment, we’ve taken extra interest in the circularity of the product. If you have any pieces you no longer want, please send your Coreprêt garment back to us and we will continue its useful life by either; deconstructing and harvesting parts for new product, repair and resale, or use it as helpful feedback on performance to fuel further research. Please email info@corepret.com to kick-start this process. 

Our new product offerings are not only a reflection of our new manufacturing and sourcing processes but tells a deeper story about the female experience in the context of workplace settings. We collected data with a strong focus on what fashion items support confidence in the wearer, promote a healthy self-esteem and how we as designers can open up a conversation around the relationship between fashion and gender equality. A large proposition, but it is a start.

Further Questions

If you have been unable to find an answer to your question please don't hesitate to send us an email to info@corepret.com